Skip to content

Is Customer Support a Feature?
We think it is!

While you read our testimonials and contact our referrals, you will hear them say OpenHotel Support is the best in the industry. Talk to live experienced agents 24/7 and receive the service you deserve.

Support Hours
6am to 4pm (PT)
Monday through Friday

Live Training Classes
Our weekly live trainings classes are always available and free of charge.

Emergency After-Hours Support
We are available when you need us most with live, experienced support staff 24x7.
Experienced Live Agents
  • English & Spanish speaking agents with tenure.
  • Our team is located across the US, Mexico and the Caribbean.
  • The average length of employment for OpenHotel staff is 8 years.
Support Portal
We offer full of videos, articles, and recorded trainings for self-learners.
Our integrated ticketing system lets you easily interact with our support team.
Closed For Holidays
  • New Years Day
  • Independence Day
  • Thanksgiving
  • Christmas