You will never experience a platform such as this. Where a PMS, Channel Manager, Yield Manager and multi-property Enterprise system come together for a true one-stop shop experience. All systems we provide are proprietary; there are no third-party bolt-ons or acquisitions. When systems work seamlessly together, it means faster rate and availability updates and smooth reservation delivery in just under 60 seconds, all to avoid overbookings and rate discrepancies.

The OpenHotel PMS has all the features you know you need, some you have dreamed of, and some you did not even know you wanted, until now. Full-featured, complete with everything you need to successfully operate your property.

OpenHotel Payments offer competitive rates and top-notch customer service. Our Lodging Certified, Direct Connection into Heartland and Global Payments, provides secure cloud-based technology suited for any size property. EMV and CNP are available. We also have multiple gateway providers if you choose to stay with your merchant processor.

If you are able to download reservations from your old PMS, then we can import them into your new PMS. Future reservations are free of charge and make setup stress-free.

Contactless check-in for guests where they can complete registration prior to arrival.

Interactive dashboard to quickly update housekeeping status or assign maintenance holds. Assign housekeepers, keep track of cleaning schedules, special requests and notes. Instant updates across PMS for all staff to be notified.

Our groups application has tons of features for any size group or wholesaler. Create group holds to remove inventory during group events, release inventory by date or booking number, specify a unit or choose all group inventory. Create custom rate plans, assign a contact to receive updates and reservation reporting, are just a few of these features available.

Just add your snippet of code and track your numbers on your booking engine. Or send us the code and we will do it for you.

Included with the PMS. Provide your webmaster with a snippet of code to place anywhere on your website for easy date and rate searching. Works with special rate codes and syncs with OpenHotel discounts, packages and groups. We will match your OpenHotel booking engine to your website, including your navigation so your online visitors have a seamless experience.

English and Spanish-speaking support 24/7 with critical hours. Weekly live training classes for new or current clients. Support portal with hundreds of short clip videos, articles and recorded training classes. Integrated support ticketing system with turnaround times of 2-4 days. Live, experienced agents always eager to answer the phone and assist. Free of charge.

We are PCI compliant. Hosting services are located at Switch Data Center in Las Vegas, Nevada, acclaimed best data center in the world. We work with a local networking company to maintain and manage all infrastructure to ensure we are safe and secure.

Direct connection to all major OTA's plus much more. No pass-throughs, no third parties, no leaving one system to login to another. Directly integrated with the PMS. Where you normally would manage your PMS, you will manage your Channel Manager side by side. Rates, discounts, policies, payments, guest reviews, content, the list goes on. Update time is less than 60 seconds, guaranteed. Award-winning. * Supports multiple hotel accounts on one PMS.

Who closes out your OTA's on Friday night at 11:00 p.m. when the upcoming weekend hits 80%? OpenHotel Yield Management will do this for you. Set the criteria to close/open inventory, lower/raise rates, or even relax restrictions such as LOS when the time is right. Optimize revenue and occupancy 365 days a year.

Login to an enterprise portal to manage your entire portfolio of properties in one place. Offering top-down standardized room mapping, OTA mappings, yield management recipes, and discounts with a one-click to send to all. Per hotel or aggregate reporting such as billing, occupancy and pickup. Easily login to individual hotels using a multi-property drop down feature. Create custom tags to segregate properties by revenue manager, market segment, brand, ownership, etc.

Across any group of properties, share guest folio data, notes and do-not-rent lists. Know where your guests have stayed and any special requests for a more personalized customer service experience.

Manage discounts and promotions for a specific group of hotels from the top down. Simply enter them in the enterprise portal and the system sends them to each individual hotel for quick creation.

Predefine standard contracted rate plans for any channel from the main portal. Map those channels directly and send them to each individual hotel for easy setup.

View a comprehensive billing and performance report. Access occupancy data and pick-up reports per property or by aggregate. Create custom tags to segregate properties by sector, marketplace, price, ownership, revenue management or other.

Showcase all your properties through a custom multi-property booking engine. Sort properties by location or amenities. We will design a results page to display property descriptions, rooms, pricing and more. Automatically pulls from each individual hotel in one place. Seamless booking capabilities and reservation delivery to individual hotels.

Showcase your brand or group of hotels with a custom designed website. Property listings with rooms, price and descriptions, automatically pull from individual hotels. One central booking and delivery place for a seamless guest experience.

If you can download reservations from your old PMS, then we can import them into your new PMS. Historical reservations will be charged based on number. Ask a sales agent about restrictions and pricing.

Use our Express Check-in to allow guests to complete registration prior to arrival. Generate automated messages to engage guests prior, during and at post stay. Send responses via email or text message based on certain date and time slots.

All our websites are ADA compliant, mobile-friendly and responsive. Designed to book rooms and completely integrated with OpenHotel systems.

Replace the booking engine results URL with your own subdomain such as book.myhotel.com. Designed to match your website with seamless navigation throughout. Small annual fee to keep the site secure.

Automated review responses for any channel. Reply quickly and professionally for online presence and to improve customer relations. Assists with indexing across websites for better exposure with Google, TripAdvisor, Expedia and Booking.com. Reviews API with OTA’s integrated with PMS.

Offering effective digital marketing that produces. We've partnered with experienced Digital Marketing experts to offer personalized management of Pay-per-click accounts across Google, Tripadvisor, Booking.com and Expedia.

Integrated POS with your PMS, using the Pebbles POS system or Lightspeed. Charge restaurant receipts to rooms for payment at checkout. View detailed purchases of items and void if needed directly within the PMS.

Connect your Players Club software to your PMS to identify your guests reward points. Comp rooms through the payments tab. Search based on Guest ID to find player status and balances.